Frequently Asked Questions

• How long does it take to build a custom website?
We dedicate 4 weeks at the least to build your custom website.

• Can I make edits to my custom website?
Absolutely. We will send you a tutorial after your website is completed on how to edit images and text on your website.

• What platform is my website built on?
We build websites on Showit and Shopify only. 

• How long does it take to build a custom website?
We dedicate 4 weeks at the least to build your custom website.

• What platform are the website template built on?
Our website templates are built on the Showit platform. 

• I'm not a technical person, will that be a problem? 
We're here to help you make the best practical decisions and help you understand all the technical lingo. We got you!

• Will you be updating and editing my website if I need it? 
We usually do not maintain websites. However you can subscribe to monthly or quarterly maintenance package. 

• What is your refund policy?
Because our websites are custom and our templates are digital products, we do not offer refunds on our websites.  

I have a current website that I would like to customize, can you help me update it?
We currently do not offer customization on previous built templates however we can help you transitions from your template to one customized by our team. 

Do you have a payment plan and how do you take payment?
We require a deposit to begin your custom project and it is split into 2 payment. 

How long does it take to get my photos when I purchase a brand photography package?
After your photoshoot we will send you a link within a week after your shoot to choose your favorite shots. Editing of your selected photos will take up 2 weeks (or 10 business days)